Terms and Conditions

Last updated: June 10, 2025

Welcome to The Painted Acorn! These Terms and Conditions outline the rules and guidelines for working with me, Kezzia Crossley, and using my services. By accessing this website or booking my services, you agree to these terms.

1. Services
The Painted Acorn provides custom illustration, book design, and independent publishing support for children’s book authors. Service details, timelines, and pricing are outlined in the package descriptions or agreed upon through written communication.

2. Booking & Payment

  • A signed agreement and deposit are required to secure your project in the calendar.

  • Full payment details and deadlines will be outlined in your proposal.

  • Payment plans may be available for larger projects.

3. Cancellations & Refunds

  • If you cancel your project after booking, your deposit is non-refundable.

  • If I am unable to complete the project due to unforeseen circumstances, a partial refund will be offered based on work completed.

4. Client Responsibilities
You agree to provide timely feedback, communication, and all necessary content to keep the project on schedule. Delays in response may result in rescheduling.

5. Revisions & Edits
Each package includes a set number of revisions. Additional edits outside the scope of the package may incur extra fees.

6. Copyright & Usage

  • I retain the copyright to all illustrations unless otherwise agreed in writing.

  • You receive a license to use the artwork for the intended purpose (e.g. your book, marketing materials).

  • Artwork may not be resold, altered, or used for purposes beyond the agreed scope without permission.

7. Portfolio Use
I reserve the right to share completed projects in my portfolio, website, or social media unless we agree otherwise in writing.

8. Website Content
All content on this website is the intellectual property of The Painted Acorn. Please do not reproduce or redistribute it without permission.

9. Limitation of Liability
I strive to deliver high-quality work, but I am not liable for any indirect, incidental, or consequential damages resulting from use of the artwork or services.

10. Governing Law
These terms are governed by the laws of [Your Province/State], Canada.

Questions?
Please feel free to contact me at hello@thepaintedacorn.ca with any questions or concerns.

Thank you for trusting The Painted Acorn to bring your story to life with heart and intention!